The book I wanted to recommend is quite difficult to find, and to be honest, I don't know how I got it! So, I will recommend this one: It is How to Talk So Kids Can Learn : At Home and in School by Adele Faber & Elaine Mazlish. I recall reading this book as a new teacher, and it really changed the way I viewed myself and my communication style. Before reading the book, I was having a really rough time in my classroom. My students were out of control, and a significant portion of my time with them was spent yelling and reacting to their behaviors. This book taught me how to talk to them, and I swear, things changed in the classroom. Scouts honor! Check it out.